At Monarch Vehicle Sales, we pride ourselves on the great service we provide to all of our customers.
We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Excellent, honest efficient and streightforward seller. Very helpful anf supp[ortive throughout the process.
- EXCELLENT SELLER 5 STAR
29-04-2025
First I was a bit skeptical to buy online, however Anne give me that confidence and trust, the deliver right on time, just received anf looks good, hopefully wont be any issues Thank anne for your help.
- 5/5 GREAT CUSTOMER SERVICES
29-04-2025
Very, very good. There aren’t many dealers like this anymore… I purchased a 2014 Discovery from Monarch and dealt with Anne.I had a friendly and responsive service throughout.After collecting the car it developed a minor technical issue which Anne resolved quickly and fairly.There’s not many car dealers like this anymore. Highly recommended.
- VERIFIED PURCHASE HIGHLY RECOMMENDED
29-04-2025
Excellent, efficient service especially tailored to the individual customers requirements. Prompt and knowledgeable advice at each stage of the process.
- 5 out of 5 Stars Verified Purchase
29-04-2025
Excellent service !! Couldn't do enough to help, no push tactics, just fabulous. Thank you Anne & Grant
- HENRY BURNETT
14-10-2024
Amazing service Unable to fault the Service we have received from Anne and Grant they both have been absolutely brilliant throughout the whole process of buying a van from them, I would 100% recommend them to friends and family, I was A bit apprehensive about purchasing a van from a independent dealership, but they have honestly been better than large/main dealerships out there. I Wouldn’t have to think twice about buying another vehicle through them
- EMMA
11-10-2024
200% Brilliant I cant praise Anne and Grant at Monarch highly enough. From my initial enquiry to driving away with my new car they both could not do enough for me. Their communication prior to my visit with my Dad was top class as they provided me with every piece of information I asked for. On the day of our visit we were meet and greeted in a wonderful and friendly manor. The car was exactly as described and the decision to purchase was very straightforward. I would not hesitate to recommend Anne and Grant and their business Monarch to anyone, especially someone like me at just twenty years of age who is making their first serious car purchase. 200/100 from me !! Thank you so much both of you.
- ETHAN CRAIG
11-10-2024
Thank you so much for dropping the pick up off and making life a lot easier.
- Helen
31-07-2024
Unable to fault the Service we have received from Anne and Grant they both have been absolutely brilliant throughout the whole process of buying a van from them, I would 100% recommend them to friends and family, I was A bit apprehensive about purchasing a van from a independent dealership, but they have honestly been better than large/main dealerships out there. I Wouldn’t have to think twice about buying another vehicle through them.
- Emma James
14-04-2024
Communication with Anne and Grant was brilliant throughout the process of buying my new van. Really helpful and knowledgeable. Had a few minor issues with the van after having it a few days, however after contacting Anne, they arranged to have these issues rectified promptly. Excellent customer service. Would definitely be my first point of call when looking for another van. Highly recommend.
- Craig Arrowsmith
19-03-2024
Well, what can I say, the whole experience with Anne and Grant from Monarch Vehicle Sales has been nothing short of brilliant. From start to finish, they have had the time, patience and willingness to make sure the purchasing process is as smooth as it can be. There were a few small post purchase snags (nothing major at all) which they have been so quick to jump on and rectify. You'd be hard to come by another vehicle sales company that takes the same level of care these guys have. Would definitely purchase from them again when I need a bigger van.
- Tom Rogers
05-03-2024
First off I have to say, I completely dread the process of buying a second hand vehicle and was not looking forward at all to buying a new van. What a very pleasant surprise. It was an absolute pleasure ‘dealing’ with Monarch. There is very little I can add to the excellent comments regarding Anne and Grant below except that, in my experience, they are completely honest and trustworthy. Be honest with them and you won’t be disappointed. A presale inspection of the van revealed a couple of minor issues, both were rectified before delivery without any quibble. If I ever need a new van, then I would have absolutely no hesitation to returning to Monarch. Thank you to all of you (not forgetting the 4-legged member of the team), I cannot express in words how much I appreciate the effort you put in to ensure I was happy with purchasing a quality vehicle. Now the hard work begins…
- Nige Bashton
04-03-2024
Absolutely delightful people. Helpful, responsive, and the quality of their vehicles is good. They actually seem like they want to find the best vehicle for you at the best price. We have been to them twice and as a small charity our funds are limited, but they did everything to ensure we had quality vehicles. Highly recommend.
- Diana Southall
06-02-2024
Bought my first van from here and the experience from beginning to end was first class. The communication was brilliant, nothing was too much hassle. I felt so valued, I will definitely be back when I need a new van even though I had to travel over an hour and a half, they are well worth it. Thoroughly nice people!
- D Jenkins
19-01-2024
Friendly, helpful and knowledgeable staff who take pride in their service to customers. I would recommend Monarch Vehicle Sales to anyone wanting to replace their vehicle.
- Wayne Walker
02-12-2023
It was an amazing service. Anne and Grant were very welcoming, provided me with everything i needed to decide on the van i wanted and went above and beyond to walk me through the options i had so i could leave with the van on the same day. If they have something your looking for do yourself a favour and do business with them. You will never be disappointed with service they provide.
- David Meredith
27-11-2023
Great company, I bought my first van from them, they were extremely helpful and informative, provided all information I requested, and ensured the sales process was simple and quick. Aftersales service has been impeccable also, highly recommend anyone to use this company and feel safe buying from them.
- Carly Geneapril
08-11-2023
Needed a replacement van as we’d had one break down so went looking locally, luckily found Monarch. Anne and Grant had a great selection of varying sized vans all very tidy quality vehicles the Mercedes I purchased had low mileage and having had it a month now can’t fault it. Need to compliment them on the service they provided me there was no hard sell at all and when I explained the urgency of my need for a vehicle they sent their man Chad out that afternoon to deliver it to my home. I’m not a fan of vehicle shopping but they really did make the whole experience a pleasure. Would recommend them to anyone and will definitely call them next time I need a van or 4x4.
- John Holland
08-11-2023
Hi Anne, just received the van !! Thanks again for all your support and kindness regards. Nick!
- Nick
07-03-2020
Well Anne Ive been out for a run in the van and I am really happy with it. Thank you for the extra months warranty, its much appreciated . The service that i have received from Monarch was absolutely superb and second to none. Thank you once again.
- Mark
03-03-2020
Thank you so much for your time you are easily the nicest most helpful trader I have ever had the pleasure of dealing with. All the best. Matt.
- Matt
17-02-2020
A great experience from start to finish. A lovely couple to deal with. Good honest communication which resulted in me driving away with an awesome vehicle that I have wanted for years. Would definitely recommend to all.
- James
02-02-2020